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Airport passengers help themselves

28/07/2006

Manchester Airport passengers could avoid lengthy queues at the terminal, due to a new faster self-service check-in system.

This is the first time passengers of any airline will be able to benefit from the speedier checking-in process at a large UK airport.

The new systems, Common User Self-Service (CUSS) kiosks, allow airport visitors to scan their own passports and print their own boarding cards, before dropping their luggage off at fast-bag drop-off points.

A total of ten airlines, across Manchester, Nottingham East Midland and Humberside airports, have already signalled their intentions to help quicken up the check-in process, by signing-up for the new technology.

Geoff Muirhead, MAG's [Manchester Airport Group] chief executive, said: "The installation of CUSS heralds a new era for check-in and shows that MAG is maintaining its reputation as an industry leader in customer service."

Many airports have self-service facilities, but they are restricted to one airline. British Airways at Gatwick Airport in the south-east is one example of this.


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